Privacy and cookies

Who we are

Dorms to Dollars (“D2D”, “we”) is operated by [LEGAL ENTITY NAME], [ADDRESS], Canada. Contact: [CONTACT EMAIL]. Privacy officer: [NAME]. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law.

What we collect

When you book a chat, request the starter kit, or save a workshop seat: your first name, email, and optionally your phone, school, year of study, and the topic you want help with. We also record the consent text you saw, the time, your IP address, and browser details so we can prove consent under Canada’s Anti-Spam Legislation (CASL).

Automatically: the page you landed on, the link that sent you (UTM tags and a source key), and, with your okay, analytics and advertising cookies.

Why we use it

• To set up and confirm your free money chat, send the starter kit, or confirm your workshop seat (what you asked for).
• With your express consent only: to send money tips and D2D updates by email. Every email has an unsubscribe link, and we honour it within 10 business days as CASL requires.
• To understand which pages and campaigns help students most, using aggregated analytics.

Who we share it with

Service providers who process data for us: our booking calendar ([BOOKING PROVIDER]), our email and customer-records system ([CRM PROVIDER]), our email delivery service (Resend), and our hosting provider (Vercel). Some of these store data outside Canada, including in the United States. We do not sell personal information.

Minors

If you are under the age of majority in your province, please involve a parent or guardian before booking. [LEGAL REVIEW: AGE POLICY]

Cookies

Essential (always on): d2d_consent remembers your cookie choice (180 days); d2d_ab remembers which version of a page you saw so it stays consistent (90 days); d2d_utm remembers the link that brought you here (30 days). None of these are shared with third parties.

Analytics (with your okay): Google Analytics 4, configured with IP anonymisation and Google Consent Mode.

Advertising (with your okay): Meta Pixel and TikTok Pixel, which load only after you choose “Accept all”. You can change your choice any time by clearing cookies for this site.

Your rights

You can ask to see, correct, or delete your personal information, or withdraw consent, by emailing [CONTACT EMAIL]. We reply within 30 days. You may also contact the Office of the Privacy Commissioner of Canada.

Retention and security

We keep lead records for [RETENTION PERIOD] after your last contact, then delete or anonymise them. Data is encrypted in transit and stored with providers that maintain industry-standard security.

Changes

We will post changes here and update the date above.